Privacy Policy

Effective Date: 25/07/2025

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Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website mollysimpsontherapy.com and when you engage with our therapy services.

1. Who I am

This website is operated by Molly Simpson, a UK-based therapist registered with BACP.

Email: mollysimpsontherapy@outlook.com

2. What Information I Collect

I may collect and process the following types of personal information:

• Name, email address, and phone number (via contact forms or email)

• Information you provide during initial contact or assessment

• Notes and records of therapy sessions (if you become a client)

• Website usage data (via cookies or analytics tools)

3. How I Use Your Information

I use your information for the following purposes:

• To respond to enquiries and provide requested services

• To manage appointments and communication

• To maintain appropriate clinical records

• To meet legal and regulatory obligations

• To improve website performance and user experience

4. Lawful Basis for Processing

I process your personal data under the following lawful bases:

• Consent: when you voluntarily contact me or complete a form

• Contract: to provide agreed-upon therapy services

• Legal obligation: to comply with regulatory or legal requirements

5. How Your Data is Stored

Client records and contact details are stored securely, either digitally with encryption or in locked physical storage. I take reasonable steps to ensure your information is protected from loss, misuse, or unauthorised access.

6. Sharing Your Information

I do not sell or share your personal data with third parties for marketing purposes. Your information may only be shared in the following circumstances:

• With your consent

• If legally required (e.g. safeguarding concerns, court order)

• With professional supervisors (anonymously, as part of clinical practice)

7. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data I hold about you

• Correct inaccurate or incomplete data

• Request erasure of your data (where legally applicable)

• Restrict or object to processing

• Data portability (where applicable)

• Withdraw consent at any time (where consent is the basis for processing)

• Lodge a complaint with the Information Commissioner's Office (ICO)

For more details, visit https://ico.org.uk/

8. Cookies and Website Analytics

This website may use cookies and analytics tools (such as Google Analytics) to understand usage and improve the website. You can set your browser to refuse cookies or alert you when they are being used.

9. Data Retention

Client records are kept for 7 years after the end of therapy in line with professional and legal guidelines. After this period, records will be securely destroyed.

10. Changes to This Policy

I may update this Privacy Policy from time to time. Please check this page periodically for any changes. Continued use of the site after changes indicates your acceptance of the updated policy.

11. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact me at:

Molly Simpson
Mollysimpsontherapy@outlook.com